Case study

Heat treatment in a Watford rental flat — landlord and tenants happy

Watford, Hertfordshire· Postcode WD17· Treated February 2026
Property
1-bedroom first-floor flat
Severity
Moderate
Rooms treated
1
Time on site
5 hours

A Watford landlord called us after his tenants reported bites and live bed bugs around the divan bed. Because the flat is part of a larger converted house, we needed a fast, contained solution that wouldn't spread the problem to neighbouring units.

Before treatment

  • Live adults and nymphs across the divan base and headboard
  • Eggs found inside the bedside drawer joints
  • Tenants reporting nightly bites for three weeks
  • Risk of spread to two adjoining flats in the same conversion

After treatment

  • Single visit eradication — no chemical residue left in the flat
  • Tenants moved back in the same evening
  • Adjoining flats inspected and confirmed clear
  • Landlord issued our written guarantee for tenancy records

How we carried out the treatment

  1. 1

    Survey

    Confirmed the infestation was contained to the bedroom. Inspected shared wall voids with the neighbouring flat.

  2. 2

    Preparation

    Tenants washed clothing and bedding on a hot cycle; we removed two damaged drawer units.

  3. 3

    Heat treatment

    Sealed bedroom raised to 55°C for 4 hours, with sensors in mattress, divan base and wall cavity.

  4. 4

    Aftercare

    Issued landlord report, mattress encasement and 30-day guarantee.

"Discreet, professional and quick. My tenants were back in the flat the same day and there's been no recurrence."
James P., landlord, Watford WD17

Frequently asked questions

How quickly can you treat a rental flat in Watford?
For this WD17 first-floor flat we were on site within four days. Most Watford properties can be treated within a week, often sooner for landlords managing multiple tenancies.
Will the treatment affect neighbouring flats?
No. We seal the treated room and monitor shared wall voids to make sure heat does not migrate. In this case the adjoining flats were inspected and confirmed clear.
Do tenants need to move out permanently?
No permanent relocation is needed. The tenants left for the five-hour treatment and returned the same evening. There is no chemical residue or lingering odour.
Can you provide paperwork for tenancy records?
Yes. We issue a written guarantee and treatment certificate for landlords, letting agents and housing officers.

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