Qualifications, training and insurance
Anyone can print a leaflet. These are the controls we can actually evidence if you ask us to.
Ask us for any of it
Insurance certificates, COSHH data and our published policies are available on request, before you book rather than after.
Where something is not in place, it is not listed here. We would rather publish a shorter list that is true.
- Qualification
Trained and assessed technicians
Every technician works to documented pest management procedures covering identification, treatment selection, application and reporting.
- Ongoing training
Continuing professional development
Product, equipment and legislative updates are reviewed regularly, including changes to rodenticide stewardship and wildlife legislation.
- Insurance
Public liability insurance
Cover is in place for all domestic and commercial work. A certificate is available on request.
- Policy and procedure
COSHH assessments
A COSHH assessment is held for every product carried, and the relevant safety data is available at the property on request.
- Policy and procedure
Site risk assessment
A risk assessment is completed for each site, covering access, occupants, children, pets, vulnerable persons and non-target wildlife.
- Policy and procedure
Published body-worn camera policy
Recording, retention and access are governed by a policy published in full on this website.
- Policy and procedure
Evidence and Professional Standards Handbook
Our documentation standards are published so customers can see exactly what a service record must contain.
- Policy and procedure
Waste handling procedure
Carcasses, redundant bait and contaminated material are removed and disposed of through the correct route.